Privacy Policy

1. Introduction

OSeminar ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the OSeminar platform and related services (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, and profile details when you register.
• Payment information: billing details processed securely through Stripe. We do not store full card numbers on our servers.
• Event and content data: event titles, descriptions, session details, and materials uploaded by Producers.
• Communications: messages, support requests, and feedback you send to us.
• Credentials for third-party integrations: Twilio, Resend, and GoHighLevel API keys stored encrypted in our database (Producers only).

2.2 Information Collected Automatically

• Usage data: pages visited, features used, session duration, and interaction patterns.
• Engagement data: video watch percentage, offer click events, and session attendance records.
• Device and browser data: IP address, browser type, operating system, and referring URLs.
• Cookies and similar technologies: session tokens and authentication cookies necessary to operate the Service.

2.3 Information from Third Parties

We may receive information about you from Stripe (payment and subscription status), and from authentication providers used to verify your identity.

3. How We Use Your Information

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Stripe: payment data is shared with Stripe, Inc. to process transactions. Stripe's use of your data is governed by the Stripe Privacy Policy.
• With Producers: when you register for an event, your name and email are shared with the Producer hosting that event so they may communicate with you about the event.
• With service providers: we engage third-party vendors (hosting, analytics, email delivery) who process data on our behalf under strict confidentiality obligations.
• For legal compliance: we may disclose information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of OSeminar, our users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Security

We implement industry-standard technical and organizational security measures to protect your personal information, including encrypted data transmission (TLS/HTTPS), encrypted storage of sensitive credentials, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of your personal information ("right to be forgotten").
• Portability: request your data in a structured, machine-readable format.
• Objection / Restriction: object to or request restriction of certain processing activities.
• Opt-out of marketing: unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies

We use strictly necessary cookies to authenticate users and maintain session state. We do not use third-party advertising cookies. You may disable cookies in your browser settings, but doing so may impair the functionality of the Service.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws, including through the use of standard contractual clauses or other lawful transfer mechanisms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" and, where appropriate, by sending an email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: